Description

NetOne is a state-owned mobile network operator in Zimbabwe, founded in 1996 and headquartered in Harare. It is the country's second-largest mobile operator by subscribers and provides voice, SMS and mobile data services over 2G, 3G, 4G and LTE networks across urban and rural areas. Prepaid customers can buy bundles for data, voice, WhatsApp and social media, while businesses use NetOne for corporate lines, internet connectivity and machine-to-machine services. Its mobile money service, OneMoney, lets customers send and receive money, pay bills and buy airtime from their phones. NetOne sells SIM cards, devices and bundles through its own shops and a large network of agents. Customers can manage their accounts through USSD and self-service channels. For help, they can call the short code 123 from a NetOne line, use WhatsApp support or send an email.

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