ESCOM – Electricity Company in Blantyre

ESCOM (Electricity Supply Corporation of Malawi Limited) is the state-owned company responsible for transmitting, distributing and selling electricity across Malawi. Its head office is at ESCOM House, 9 Haile Selassie Road in Blantyre, with regional offices in Blantyre, Lilongwe and Mzuzu serving customers in the southern, central and northern regions. ESCOM connects homes, businesses, industries and public institutions to the national grid, runs prepaid and postpaid metering, and manages new connections, faults and network expansion, including rural electrification projects. Customers can buy electricity tokens, report faults and track their accounts through the ESCOM mobile app, a WhatsApp chatbot and regional contact centres. The company also shares notices on planned outages and safety. Customers can reach ESCOM by phone or email, or visit a regional office for help.