Description
Safaricom PLC is Kenya's largest mobile network operator and the company behind M-PESA, the mobile money service used by millions of people to send money, pay bills and buy goods across the country. Its head office is Safaricom House on Waiyaki Way in Westlands, Nairobi. Safaricom offers prepaid and postpaid mobile plans, 4G and 5G mobile data, Home Fibre and business fibre internet, cloud and enterprise connectivity, and digital services such as M-Shwari savings and loans, Fuliza overdrafts and the M-PESA super app. Business customers can get bulk SMS, M-PESA Till and Paybill numbers, IoT and managed network solutions. The company runs retail shops and dealer outlets in every county and is listed on the Nairobi Securities Exchange. Prepay customers can call 100 free from a Safaricom line, or the chargeable customer care number, or write to the customer care email for help with lines, data bundles and M-PESA.
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